Troubleshooting FAQs

If your thermostat is turned off, or not operating correctly, your air conditioner, furnace and/or heat pump is not going to know when to kick on, turn off, the temperature it needs to be set at, when it has reached that temperature, etc.  Make sure that your thermostat is on and in cooling mode and that the batteries are working in the thermostat.

If your thermostat is set to a temperature that is currently above the temperature in your home, your air condition won’t need to kick on in order to make sure your home is the temperature you would like.  Always make sure that if you want air conditioning power, you set your thermostat to a temperature below your current indoor temperature.

It may seem like a no brainer, but if you are turning your air conditioner on for the first time in the season, you may not know if power to your unit was turned off at any point during the off season.  Make sure that your condenser and indoor component (air handler or gas furnace) has power going to it. 

Maybe you blew a fuse or tripped a circuit breaker?  Check your box and make sure that power is being supplied to your indoor and outdoor components.  If any fuses need to be replaced, go ahead and replace them.